Privacy Policy

Last updated: September 2026

This privacy policy explains how J.K. Jeffrey collects, uses, stores and protects personal information when you use this website, subscribe to the mailing list, request reader content, contact me, or purchase products from the website.

J.K. Jeffrey is responsible for the personal information described in this policy.

For privacy-related questions or requests, contact:

Email: j.k.jeffreybooks@gmail.com

I am registered with the UK Information Commissioner’s Office (ICO).

Information I may collect

Depending on how you use this website, I may collect information such as:

  • your name;
  • your email address;
  • your billing address;
  • your delivery address;
  • your telephone number, where required for order fulfilment or delivery;
  • details of products you have purchased;
  • information you voluntarily submit through forms;
  • correspondence you send to me;
  • your IP address;
  • basic information about your browser or device;
  • information about how you use the website, such as pages viewed and how you arrived at the site; and
  • records of your consent choices, where applicable.

I only collect information that is reasonably necessary for the relevant purpose.

Newsletter

If you voluntarily subscribe to my newsletter, I will use your email address to send you newsletters, book news, release information and other updates you have agreed to receive.

My mailing list is managed using Mailchimp, which stores and processes subscriber information on my behalf.

You can unsubscribe at any time using the unsubscribe link included in every newsletter.

I do not sell, rent or provide newsletter subscriber information to third parties for their own marketing purposes.

Reader rewards, preorder bonuses, short stories and discounts

From time to time, I may collect your email address or other limited information so that I can provide something you have specifically requested, such as:

  • a bonus short story;
  • preorder content;
  • reader rewards;
  • discount codes;
  • downloadable content; or
  • another promotional item.

Information collected for one of these purposes will be used for that purpose.

Providing your email address to receive a specific reward, bonus or discount does not automatically subscribe you to my newsletter.

You will only receive general marketing emails if you have separately agreed to receive them.

Contact forms and correspondence

If you contact me through the website or by email, I may retain your name, email address and the contents of your message for as long as reasonably necessary to respond to your enquiry and maintain appropriate business records.

Contacting me does not automatically subscribe you to marketing emails.

Purchases and orders

If you purchase something directly from this website, I will collect the information necessary to process, administer and fulfil your order.

This may include:

  • your name;
  • your email address;
  • your billing address;
  • your delivery address;
  • your telephone number where required for delivery;
  • the products you purchased;
  • your order history;
  • payment status; and
  • information relating to customer service, refunds or replacements.

I may use third-party services including WooCommerce, Stripe, BookFunnel, Bookvault and Royal Mail to process and fulfil orders.

These services may receive the personal information necessary to perform their part of the service.

I do not sell customer information or provide it to third parties for their own marketing purposes.

Payments

Payments may be processed using Stripe.

Stripe processes the payment information required to complete your transaction.

I do not intend to receive or store your full debit or credit card number, card security code or full banking credentials through this website.

I may receive limited payment-related information such as:

  • confirmation that a payment has succeeded;
  • transaction status;
  • transaction reference numbers;
  • the type of payment method used; and
  • limited identifying information associated with a payment method where provided by Stripe.

Stripe may also process information for fraud prevention, security and compliance with legal or regulatory obligations.

WooCommerce

I may use WooCommerce to operate the online shop and manage orders.

My website may store information associated with your order, including your name, email address, billing and delivery information, products purchased and order status.

This information may be used for:

  • fulfilling orders;
  • providing customer service;
  • processing refunds or replacements;
  • fraud prevention;
  • accounting; and
  • maintaining appropriate business records.

Audiobooks and other digital products

Where you purchase an audiobook or another digital product, I may use BookFunnel to deliver that product to you.

Your email address and relevant order information may therefore be provided to BookFunnel where necessary to fulfil your purchase.

Information provided for digital delivery will not be used by me to subscribe you to marketing unless you have separately consented.

Physical books and special editions

Where you purchase a physical book, signed special edition or another physical product, I may either prepare the order myself or use a fulfilment service such as Bookvault.

Information required for fulfilment may include:

  • your name;
  • delivery address;
  • email address;
  • telephone number where required for delivery; and
  • relevant order details.

Bookvault may receive this information where it is fulfilling an order on my behalf.

Royal Mail and delivery

I may use Royal Mail to deliver signed books, special editions and other physical orders.

Where necessary for delivery, I may provide Royal Mail with information such as:

  • the recipient’s name;
  • delivery address;
  • email address or telephone number where required for delivery updates or tracking; and
  • information necessary to identify or manage the shipment.

I only provide delivery companies with information reasonably necessary to deliver your order.

Website analytics and cookies

This website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly. These may include cookies used for:

  • website security;
  • maintaining sessions;
  • remembering cookie preferences;
  • shopping baskets;
  • checkout functionality; and
  • other essential website functions.

I may also use optional analytics cookies to understand how visitors use the website.

Analytics information may include:

  • the number of visitors to the website;
  • which pages are viewed;
  • how visitors arrive at the website;
  • approximate geographic information;
  • browser and device information; and
  • general traffic and usage patterns.

I use this information to understand how the website is being used and to improve its content, navigation and performance.

Where legally required, non-essential cookies will only be used after you have consented to them.

You can change or withdraw your cookie preferences using the cookie controls available on the website.

Third-party service providers

I use third-party providers to operate my website and business.

These may include:

Mailchimp — newsletter and mailing-list management
Stripe — payment processing
WooCommerce — online shop and order management
BookFunnel — digital book and audiobook delivery
Bookvault — printing and fulfilment of physical books
Royal Mail — delivery of physical orders
Website hosting providers — website hosting and infrastructure
WordPress and website plugins — website functionality and security
Website analytics providers — website traffic and usage statistics

These providers may process personal information where necessary to provide their services.

I do not sell personal information or provide it to third parties for their own direct marketing.

Why I use personal information

I may use personal information to:

  • provide products or content you have requested;
  • fulfil purchases;
  • deliver orders;
  • process payments;
  • send newsletters where you have subscribed;
  • provide reader rewards, preorder bonuses or discounts;
  • respond to enquiries;
  • provide customer service;
  • prevent fraud;
  • maintain website security;
  • operate and improve the website;
  • keep appropriate business and accounting records; and
  • comply with legal obligations.

Lawful bases for processing

Depending on the circumstances, I may process personal information on one or more of the following lawful bases.

Consent

I may rely on your consent where you:

  • subscribe to the newsletter;
  • agree to optional analytics cookies; or
  • agree to another optional use of your personal information.

You can withdraw your consent at any time.

Contract

I may process information where it is necessary to provide something you have purchased or specifically requested.

For example, this applies where you purchase an audiobook, special edition or other product and I need your details to process and fulfil the order.

Legitimate interests

I may process limited personal information where reasonably necessary for legitimate business purposes, including:

  • responding to correspondence;
  • maintaining the website;
  • preventing fraud;
  • maintaining security; and
  • keeping appropriate business records.

I will only rely on legitimate interests where those interests do not override your rights and freedoms.

Legal obligation

I may retain or disclose information where necessary to comply with legal, accounting, tax, regulatory or other statutory obligations.

How long I keep personal information

I do not keep personal information for longer than reasonably necessary.

The retention period depends on the type of information and the reason it was collected.

For example:

Newsletter information may be retained while you remain subscribed and for a limited period afterwards where necessary to maintain unsubscribe or consent records.

Reader reward and preorder information will normally only be retained for as long as reasonably necessary to provide the relevant reward or administer the promotion.

Order and transaction records may need to be retained for longer for accounting, tax, fraud prevention, contractual or legal reasons.

Customer correspondence may be retained where reasonably necessary to deal with an enquiry, complaint or customer service issue.

Analytics information will be retained according to the settings and retention periods used by the relevant analytics service.

International transfers

Some service providers may store or process information outside the United Kingdom.

Where personal information is transferred internationally, the relevant provider may use appropriate legal safeguards, such as:

  • UK adequacy regulations;
  • the UK International Data Transfer Agreement;
  • the UK Addendum to the EU Standard Contractual Clauses; or
  • another legally recognised transfer mechanism.

Data security

I take reasonable measures to protect personal information.

These may include:

  • secure website hosting;
  • HTTPS/SSL encryption;
  • password-protected systems;
  • access controls;
  • reputable payment processors;
  • website security software; and
  • maintaining website software and plugins.

However, no system of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights including the right to:

  • ask whether I hold personal information about you;
  • request a copy of your personal information;
  • ask for inaccurate information to be corrected;
  • ask for information to be deleted in certain circumstances;
  • ask for processing to be restricted in certain circumstances;
  • object to certain processing;
  • withdraw consent where processing is based on consent; and
  • request certain information in a portable format.

To make a privacy request, contact:

j.k.jeffreybooks@gmail.com

I may need to confirm your identity before providing personal information.

Complaints

If you believe your personal information has been handled incorrectly, you can contact me at:

j.k.jeffreybooks@gmail.com

You also have the right to complain to the Information Commissioner’s Office (ICO).

Children

My books, website and products are intended for adults.

I do not knowingly collect personal information from children.

If I become aware that personal information relating to a child has been collected inappropriately, I will take reasonable steps to delete it.

Disclosure required by law

I may disclose personal information where reasonably necessary:

  • to comply with a legal obligation;
  • to comply with a court order or lawful request from a competent authority;
  • to establish, exercise or defend legal rights;
  • to investigate or prevent fraud or unlawful activity; or
  • to protect the security of the website, business or customers.

Sale or transfer of the business

If the publishing business were ever sold, transferred or reorganised, business records containing personal information may need to be transferred as part of that transaction where legally permitted.

Any recipient would be required to handle that information in accordance with applicable data protection law.

This does not mean that personal information will be sold as a mailing list or provided to third parties for unrelated marketing.

Changes to this privacy policy

I may update this privacy policy where my website, business practices, service providers or legal obligations change.

The most recent version will always be published on this page together with the date it was last updated.

Contact

For any questions about this privacy policy or your personal information, contact:

J.K. Jeffrey
Email: j.k.jeffreybooks@gmail.com

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